Subprocessors and Affiliates
AIRFOLD SUB-PROCESSORS AND AFFILIATES
Last Updated: May 6, 2025
Airfold and its Affiliates may engage the following entities to process Customer Personal Data. Capitalized terms not defined on this page have the meanings ascribed to them by the terms set forth in the Airfold Terms of Service or the written agreement between Customer and Airfold, as applicable.
Cloud Providers
These are applicable to the Airfold Platform only.
| Third Party Processor | Description of Processing | Data Types | Location |
|---|---|---|---|
| Amazon Web Services (AWS) | Cloud hosting and infrastructure provider | Airfold’s Platform runs on hosting and infrastructure resources provided by AWS. AWS hosts Customer Personal Data that Customer ingests for processing by the Airfold Platform. | United States of America, European Union |
Account Administration; Service and User Management
| Third Party Processor | Description of Processing | Data Types | Location |
|---|---|---|---|
| Amazon Web Services (AWS) | Customer account administration and management of services and users (i.e., hosting of the control plane) | The control plane for the Airfold Platform is hosted at AWS. The control plane is an intermediary layer in which user credentials (e.g., usernames) and related services and access levels (per user) are processed. | United States of America, European Union |
Airfold Affiliates
| Airfold Affiliates | Description of Processing |
|---|---|
| Airfold, Inc. – United States of America | Provision of technical services, support services, and supporting the provision, management and maintenance of the Airfold Platform. |
NOTIFICATION OF CHANGES
Airfold will notify customers of any new sub-processors or material changes to this list in accordance with the requirements specified in the Data Processing Addendum.
To receive notifications regarding changes to this list, please contact your Airfold representative through your dedicated Slack Connect channel.
OBJECTION RIGHT
If Customer reasonably objects to the addition of a new sub-processor, Customer shall notify Airfold in writing within thirty (30) days of receipt of Airfold’s notice. If Customer does not object during such time period, the new sub-processor shall be deemed accepted.
If Customer objects to a new sub-processor, and that objection is reasonable, Airfold will use commercially reasonable efforts to make available to Customer a change in the affected services or recommend a commercially reasonable change to Customer’s configuration or use of the affected services to avoid processing of Customer Personal Data by the objected-to new sub-processor without unreasonably burdening Customer.
If Airfold is unable to make available such change within a reasonable period of time, Customer may terminate the applicable services by providing written notice to Airfold. Upon such termination, Airfold will refund to Customer any prepaid fees covering the remainder of the term for such services following the effective date of termination.